Terms and Conditions

Last updated: October 25, 2026

Welcome to INYRI (“we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, mobile application, and related services (collectively, the “Services”). By accessing or using our Services, you agree to these Terms. If you do not agree, please discontinue use of our Services.

1. About INYRI

INYRI is a jewellery brand focused on helping customers discover jewellery that reflects their individual style. Our Services may showcase jewellery designs, product descriptions, images, prices, and other product-related information. The availability of particular products and purchasing methods may vary.

2. Products and Product Information

We make reasonable efforts to display product images, descriptions, colours, materials, dimensions, prices, and other details as accurately as possible. However, colours and appearance may vary depending on screen settings, lighting, photography, and manufacturing variations.

Product images are illustrative where applicable. Please review the product description and specifications before placing an order or contacting us about a product.

We reserve the right to correct errors, update product information, change prices, and modify or discontinue products, subject to applicable law and any order already accepted.

3. Orders and Payments

Where purchasing is available through our website, app, WhatsApp, or another authorised channel, the applicable ordering and payment instructions will be provided through that channel.

An enquiry or message expressing interest in a product does not, by itself, constitute an accepted order. An order will be treated as confirmed according to the confirmation process communicated to the customer.

Prices, applicable taxes, shipping charges, payment methods, and other charges will be communicated or displayed before an order is finalised, as applicable.

4. Shipping and Delivery

Delivery timelines, shipping availability, and charges may vary depending on the product, destination, courier service, and other factors. Any delivery estimate communicated to you is an estimate unless expressly stated otherwise.

Customers are responsible for providing accurate delivery details. INYRI is not responsible for delivery problems caused by incorrect or incomplete information provided by a customer, subject to applicable law.

5. Returns, Exchanges, and Refunds

Return, exchange, cancellation, and refund eligibility will be governed by the policy communicated by INYRI at the time of purchase. Product-specific conditions, if any, will be disclosed through the relevant sales channel.

Customers should contact INYRI using the contact details below for assistance with a return, exchange, refund, damaged item, or incorrect product.

Once a return or refund request is approved, the processing may take 7–10 business days. The time taken for the refunded amount to reflect in the customer's account may additionally depend on the payment provider or bank.

Nothing in these Terms limits any consumer rights that cannot lawfully be excluded under applicable law.

6. Jewellery Care and Use

Jewellery may require appropriate care to maintain its appearance. Unless the product instructions state otherwise, avoid unnecessary exposure to water, perfumes, cosmetics, harsh chemicals, and abrasive materials. Store jewellery carefully when not in use.

Product lifespan and appearance may vary depending on materials, frequency of use, storage, and care. Please follow any care instructions provided with your product.

7. Third-Party Services and Links

Our Services may contain links to third-party websites, payment providers, delivery services, social media platforms, or other services. These third parties operate independently of INYRI.

We are not responsible for the content, terms, privacy practices, or availability of third-party services. Your use of those services is subject to their applicable terms and policies.

8. User Responsibilities

When using our Services, you agree to:

• Provide accurate information when contacting us or placing an order.
• Use our website and app lawfully and responsibly.
• Not attempt to disrupt, damage, or gain unauthorised access to our Services.
• Not copy, reproduce, misuse, or commercially exploit our content without permission.
• Not use our Services for fraudulent or misleading activities.

9. Intellectual Property

Unless otherwise indicated, INYRI's website and app content, branding, logos, graphics, text, design elements, and original materials are owned by or licensed to INYRI and are protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, publish, or commercially exploit these materials without prior written permission, except where permitted by applicable law. Third-party trademarks and product images remain the property of their respective owners.

10. Disclaimer of Warranties

We endeavour to keep our Services accurate, secure, and available. However, to the extent permitted by applicable law, the Services are provided on an “as available” basis, and we do not guarantee uninterrupted access or that all information will always be error-free or current.

Nothing in this section excludes any warranty, guarantee, or consumer protection that cannot lawfully be excluded.

11. Limitation of Liability

To the extent permitted by applicable law, INYRI will not be responsible for losses arising from circumstances beyond its reasonable control, interruptions to third-party services, or misuse of our Services by users.

This section does not exclude liability where such exclusion is prohibited by law, including applicable consumer protection rights.

12. Privacy

We may collect and process personal information needed to operate our Services, respond to enquiries, process orders, provide customer support, and meet legal obligations. Our handling of personal information is described in our Privacy Policy.

Please review our Privacy Policy for details about the information we collect, how it is used, and the choices available to you.

13. Account Deletion and Data Removal

If INYRI provides account registration, users may request deletion of their account and associated personal data, subject to applicable law and any permitted retention requirements.

How to Request Account Deletion

You may request account deletion by contacting us using the official contact details published on our website or app. Please include sufficient information for us to verify your request. Do not send passwords or other sensitive authentication information.

What Data May Be Deleted

Following verification, we will process eligible deletion requests in accordance with applicable law and our data retention practices. This may include account information and personal data associated with the account where deletion is permitted.

What Data May Be Retained

We may retain limited information where necessary or legally permitted for tax and accounting obligations, legal compliance, fraud prevention, dispute resolution, and legitimate business records. Any retained data will be handled in accordance with applicable law and our Privacy Policy.

14. Changes to These Terms

We may update these Terms from time to time. The revised version will be published on our website or app with an updated “Last updated” date. Changes will take effect as stated in the revised Terms or as required by applicable law.

15. Governing Law

These Terms are subject to the laws applicable in India, without limiting any mandatory rights or protections available to consumers under applicable law. Any dispute will be handled by the competent forum in accordance with applicable law.

16. Contact Us

If you have questions about these Terms, products, or an order, please contact INYRI through the official contact details provided on our website or app.

Email: [email protected]